Texas Oncology is one of the largest cancer treatment and research providers in Texas specializing in hematology, pediatric & radiation oncology, and much more. They were facing a clear need for relief and assistance in processing medical records.

During the case study, docfluent was charged with reducing labor hours and costs associated with the management of incoming records for patient charts while simultaneously eliminating human error and greatly reducing processing times for Texas Oncology’s McAllen location.

Over a period of 8 weeks, approximately 15,000 records were processed with extremely limited staff involvement. With the implementation of docfluent, Texas Oncology - McAllen was able to see immediate relief in terms of time and stress.

Docfluent provided a 100% reduction in labor hours tied to incoming faxes, a 54% cost savings over human labor, 99% processing accuracy, and an 86% processing speed increase.

The patient experience was also enhanced. Texas Oncology was able to speed up the course of patient care by ensuring that all records were in-house for new and returning patients before the time of every appointment.

To read the entire case study, you can download the pdf HERE. To learn how you can schedule a docfluent case study for your practice, simply fill out and submit the short form and one of our case study specialists will be in touch.